Quality Outcomes Partners with Futura and OPIE

The O&P profession is under increasing pressure to document and prove patient outcomes from the clinical care that is provided to patients.  These inquiries about patient satisfaction and performance are coming from governmental sources such as CMS, private insurance payers and patients themselves.  To further step forward and address the documentation and compliance needs of O&P clinical care, Quality Outcomes has announced a technology partnership with both OPIE Software© and Futura International©, to integrate patient satisfaction and outcome measurement tools into their practice management processes.

By partnering with Quality Outcomes, the standard bearer on patient satisfaction issues within the O&P profession, users will further enhance their ability to easily create complete, electronic patient medical records in a process that will meet the ever-increasing patient documentation requirements.

Futura Software and OPIE Software together are in use at over half of the independent O&P practices in America, with hundreds of thousands of patient visits managed each month.  “Integrating with Futura and OPIE in this unique manner creates a dramatic shift in the discussion about measuring patient satisfaction in the O&P clinical care arena.  As the data from all of these patient events become tracked in our various Quality Outcomes’ tools, the O&P profession will now have a credible database of information from which to create profession-wide benchmarks and standards for patient satisfaction,” said D. Scott Williamson, CAE, President of Quality Outcomes. “Taken individually, or even across a typical O&P practice, patient satisfaction surveys provide anecdotal evidence. But when administered consistently and collectively across a wide range of care settings and nationwide, they provide a unique body of information that stimulates scientific investigation.”

The integration of the Quality Outcomes patient satisfaction tools is now available to all OPIE and Futura users.  This integration allows the user to automatically initiate patient satisfaction surveys as a normal part of their daily activity and with no additional staff time required. In fact, the process will reduce the staff time required to perform this important patient follow up function.  We will be offering regular educational sessions to users so that they can gain the full benefit of using these new patient outcome tools.

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